Shipping policy
Shipping Policy - Maison Affluere
Thank you for choosing Maison Affluere. Please review our shipping policy to understand how we process and deliver your orders.
Order Processing:
- Orders are typically processed within 1-3 business days, excluding weekends and holidays. During peak seasons, processing times may vary.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping costs at the checkout before completing your purchase.
Shipping Methods:
- Maison Affluere offers standard and expedited shipping options. Delivery times and costs vary based on the selected shipping method and your location.
Estimated Delivery Times:
- Estimated delivery times are provided during the checkout process. Please note that these are estimates, and actual delivery times may vary based on factors beyond our control, such as customs processing and courier delays.
International Shipping:
- Maison Affluere offers international shipping to select countries. International shipping rates and delivery times vary based on the destination.
Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order's progress.
Shipping Delays:
- Maison Affluere is not responsible for shipping delays caused by factors such as weather, customs clearance, or carrier disruptions. We will, however, work diligently to assist you in resolving any shipping issues.
Address Accuracy:
- Please ensure that your shipping address is accurate and complete. Maison Affluere is not responsible for orders shipped to incorrectly entered addresses.
Undeliverable Packages:
- If a package is returned to Maison Affluere as undeliverable due to an incorrect address or refusal, the customer will be responsible for the cost of re-shipping.
Missing or Damaged Items:
- In the rare event that your order arrives with missing or damaged items, please contact our customer service team at support@maisonaffluere.com within 7 days of receiving your order.
For any additional questions or concerns regarding shipping, please contact us at shipping@maisonaffluere.com.
Thank you for choosing Maison Affluere. We appreciate your trust in our commitment to delivering a seamless shopping experience.
Thank you for choosing Maison Affluere. Please review our shipping policy to understand how we process and deliver your orders.
Order Processing:
- Orders are typically processed within 1-3 business days, excluding weekends and holidays. During peak seasons, processing times may vary.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping costs at the checkout before completing your purchase.
Shipping Methods:
- Maison Affluere offers standard and expedited shipping options. Delivery times and costs vary based on the selected shipping method and your location.
Estimated Delivery Times:
- Estimated delivery times are provided during the checkout process. Please note that these are estimates, and actual delivery times may vary based on factors beyond our control, such as customs processing and courier delays.
International Shipping:
- Maison Affluere offers international shipping to select countries. International shipping rates and delivery times vary based on the destination.
Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order's progress.
Shipping Delays:
- Maison Affluere is not responsible for shipping delays caused by factors such as weather, customs clearance, or carrier disruptions. We will, however, work diligently to assist you in resolving any shipping issues.
Address Accuracy:
- Please ensure that your shipping address is accurate and complete. Maison Affluere is not responsible for orders shipped to incorrectly entered addresses.
Undeliverable Packages:
- If a package is returned to Maison Affluere as undeliverable due to an incorrect address or refusal, the customer will be responsible for the cost of re-shipping.
Missing or Damaged Items:
- In the rare event that your order arrives with missing or damaged items, please contact our customer service team at support@maisonaffluere.com within 7 days of receiving your order.
For any additional questions or concerns regarding shipping, please contact us at shipping@maisonaffluere.com.
Thank you for choosing Maison Affluere. We appreciate your trust in our commitment to delivering a seamless shopping experience.